FAQ and Support

How do I become a Metro customer?

Please refer to the video tutorial to understand Metro registration procedure. Metro Registration

Is it mandatory to register in Metro to shop in Metro stores?

For seamless shopping experience, it is essential to register yourself as Metro customer through Metro Wholesale B2B shopping app.

How to place the order in app?

Please refer to the below tutorial to understand ordering procedure. Metro Ordering Process

What is the status of my complaint?

To know the status of your complaint, please contact our centralised customer service team at 1860 266 2010.

What are the timings, contact details of Metro Stores?

Please refer to the below link to know about Metro Store timings: Metro Store timing locator.

How can I supply products to the Metro store?

Please do share your proposal with mccrrl.becomesupplier@ril.com, our team will get back to you within 48 hrs in case your proposal matches with Metro requirements.

How can I know about the price of a product?

You can check the price of a product by login into Metro App or by calling Metro stores helpdesk.Store Helpdesk

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