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UAT - JioMart B2B
UAT - JioMart B2B
Q: How do I become a JioMart B2B customer?

Please Download the JioMart B2B app from the Android Playstore or the Apple App Store.

Q: Is it mandatory to register in Metro to shop in JioMart B2B stores?

For seamless shopping experience, it is essential to register yourself as JioMart B2B customer through JioMart B2B shopping app.

Q: How to apply for Metro membership with my business details?

Please refer to the video tutorial to understand Metro registration procedure.

Metro Registration

Q: Will I get any membership card post enrolment?

No, there is no physical card issued to our customers. You can enter our store by showing QR code of the METRO Wholesale B2B app.

Q: Can I use my membership at METRO centres in other countries?

No, your membership is only valid in India.

Q: How can I check the status of my registration?

Please login to the app and click on “My Profile” to check the status of your registration.

Q: I want to change my billing address.

To change your billing address, please email us the copy of your updated business license which carries the new address to metro.care@ril.com.
Ensure you mention your Merchant ID for faster resolution.

Q: How can I change by email address?

To change your email address, please follow the following steps:

  1. Login to Metro B2B app
  2. Click on My profile and then click in Profile details
  3. Scroll to Personal details section which has Email ID
  4. Click on the edit option (pen icon) to update new email ID
  5. Enter the OTP received on your email to verify
Q: I want to change the owner name of the business.

Please do email us the authorization letter on company letter head along with the Govt ID proof of new owner to metro.care@ril.com.

Q: My license has expired how do I upload the renewed license ?

Please share your updated business license with metro.care@ril.com along with your Merchant ID. Alternately, please contact our centralised customer service team at 1860 266 2010

Q: I want to add secondary user (addon) in my business account.

Currently, we don’t have option to add secondary users in your Metro business account.

Q: I want to update GST in my JioMart business account.

Please do email us the copy of GST certificate (all 3 pages) at metro.care@ril.com along with your JioMart Merchant ID from your registered email ID.

Q: How do I change my mobile number?

Sorry, you cannot change your mobile number once registered in the Metro Wholesale App.